The history of the science behind MyOutcomes®

MyOutcomes, feedback informed, improve outcomes, reduce costs
In 2008, after seven years of research and development, MyOutcomes® was launched as a Web-based version of the Partners for Change Outcome Management System (PCOMS), developed by Scott D. Miller, Ph.D. and Barry L. Duncan, Psy.D. That same year, they co-authored “Consumer-Driven Outcomes Management: A New Paradigm for Quality Improvement in Behavioral Health,” which detailed how empowering consumers to take a more active role in assessing mental healthcare outcomes dramatically improves the quality and efficiency of services. The white paper also called upon the U.S. President and Congress to require consumer-driven outcomes management as a centerpiece in reform of the behavioral health industry.

In 2010, because of three randomized clinical trials demonstrating the power of feedback conducted by researchers at the Heart and Soul of Change Project and published in top tier, peer-reviewed journals, PCOMS was submitted for inclusion in the US Substance Abuse and Mental Health Services Administration’s (SAMHSA) National Registry of Evidence-based Programs and Practices (NREPP). After an arduous review that included both a research and the ability to disseminate evaluation, both dissemination versions of PCOMS (Heart and Soul of Change Project and International Center for Clinical Excellence) were accepted in early 2013.

In the spring of 2013, MyOutcomes released Version 11 of its web-based application. Besides streamlining processes and providing advanced graphing and reporting functions, Version 11 also include new trajectories of change that more accurately account for clients who need more sessions to achieve clinically significant change. Using the latest in statistical methodology and based on more than 427,000 administrations of the ORS, the 2012 Algorithms developed by Dr. Barry Duncan and his team predict therapy outcomes based on length of service (short term v. longer term therapy encounters), uniquely including a dynamic switch to trajectories applicable to longer term clients, thereby addressing the needs of both clients whose change occurs more slowly and clinicians not working from a brief therapy perspective.

In the spring of 2014, MyOutcomes released Version 12. Notable updates include: Tagging, Remote Client Access and Group Session Rating Scale.

Tagging increases your ability to segregate and aggregate client data to match your reporting needs. Remote Client Access gives therapy clients the ability to log in and register their feedback on their own device. Any computer, laptop or tablet using one of the following browsers will work: Internet Explorer 8. 9 & 10, FireFox (latest version), Google Chrome (latest), Safari (latest), iPad and Android. MyOutcomes Mobile for smart phones provides a simplified version of MyOutcomes that can be downloaded for free on iTunes and Google Play. With all of the client administration options now available, online administration of the ORS/CORS and SRS/CSRS for multiple clients in therapy has become feasible. The Group Session Rating Scale can now be entered by all group members simultaneously for instant feedback and more responsive adjustments to group issues.

In May 2015, Version 13 of MyOutcomes was released with its salient features like Email PCOMS – a way to send the measures directly to the client so they can enter their responses on their own devices; Customizable Aggregate Stats Report – offering a number of new metrics including new sections on Recovery, Treatment Duration and Discharge; The ORS Audit Dashboard – a new dashboard application to easily identify cases where data integrity may be at risk.

Version 14 of MyOutcomes® was released on 28th November 2015. MyOutcomes® version 14 included important changes to benchmarking and reporting features. The most impactful changes with this release are the move from an expected treatment response based on average client progress to a new more clinically significant equation that predicts and reports treatment outcomes by comparing individual client responses to both successful and unsuccessful treatment episodes.

In keeping to our commitment to continuous quality improvement, the Spring Release of MyOutcomes® Version 15 included new features that were created based on feedback from our international user groups and leading authorities in the field.

cindy hansen scott D. miller myoutcomes

Watch our webinar with Scott D. Miller and Cindy Hansen that answers your questions about MyOutcomes Advanced Behavioral Algorithms and Reporting Features.