Scott D. Miller
(US) Founder of the ICCE

Scott D. Miller, PhD, author of numerous articles and books, is the founder of the International Center for Clinical Excellence, an international consortium of clinicians, researchers, and educators dedicated to promoting excellence in behavioral health services. Dr. Miller conducts workshops and training in the United States and abroad, helping hundreds of agencies and organizations, both public and private, to achieve superior results. He is one of a handful of “invited faculty” whose work, thinking, and research is featured at the prestigious “Evolution of Psychotherapy Conference.” His humorous and engaging presentational style and command of the research literature consistently inspires practitioners, administrators, and policy makers to make effective changes in service delivery.

Cynthia Maeschalck
(CA) ICCE Community Manager & Director of Professional Development & Certified Trainer

Cynthia Maeschalck, MA, CCC, is the ICCE Community Manager and a faculty member. Cynthia has been a Senior Associate and Certified Trainer with the ICCE since its inception and has written several articles about FIT, helped to develop the ICCE Core Competencies, co-authored 3 of the 6 ICCE FIT manuals and is the lead author of the ICCE FIT Supervision Manual. With over three decades of experience as a counsellor, clinical supervisor and manager in mental health and addiction services her practical experience has been an asset in assisting clinicians and agencies around the world to understand and implement Feedback-Informed Treatment® successfully.

Cindy Hansen
(CA) ICCE Certified Trainer

Cindy Hansen, BA-Psych, HHP, is the Clinical Director of MyOutcomes®. Being one of the key players in developing FIT eLearning, her career has focused on advancing behavioral health best practices and self-report outcomes measurement. Her close contact with the MyOutcomes’® global client base and her experience in web-based program development has led to her presenting at national research and medical conferences, offering up her unique insight into the process of developing the clinical tools and resources therapists need most.

Susanne Bargmann
(DK) ICCE Senior Advisor & Certified Trainer

Susanne Bargmann is a licensed psychologist and specialist in psychotherapy. Having over 8 years of extensive experience working with CDOI / FIT, she has published several Danish articles about CDOI / FIT, including an article discussing the Evidence-Based Practice (EDP) and how CDOI / FIT can contribute to a more fully developed understanding of EDP. Susanne is dedicated to improving the way professionals think about therapy and diagnosis.

Eeuwe Schuckard
(NZ) ICCE Senior Associate & Certified Trainer

Eeuwe Schuckard, B.S., M.Ed., became a practicing psychologist in 2009 and, within three years, had completed the Advance FIT and Training of Trainers courses. With his colleagues at the Child and Adolescent Mental Health Service (CAMHS), Eeuwe set up formalised outcome management systems at CAMHS in Pember House, Porirua. Eeuwe is currently working on improving and tailoring service provision using client-solicited feedback, while developing the use of simulation and other novel training approaches to improve his and his colleagues’ effectiveness.

Jason Seidel
(US) ICCE Director of Research & Certified Trainer

Jason Seidel, Psy.D., as a private practice psychologist in Denver, has been providing psychological and counseling services for over 20 years. He specializes in integration of intolerable emotions and healing the impact of extreme experiences and has worked in the fields of biopsychiatry, business development, as well as mythopoetic initiation and mentoring. Jason is one of the leaders in reporting outcomes in rigorous detail on the Internet and formally began tracking client progress in 2004, demonstrating best-in-class adult psychotherapy outcomes. Jason brings an open heart, brutal honesty and a quick sense of humor to consultations with individuals and organizations.

Tony Rousmaniere
(US) Clinical Psychologist

Tony Rousmaniere, PsyD., is a member of the clinical faculty at the University of Washington and has a private practice in Seattle. He is co-editor of the forthcoming edited volume The Cycle of Expertise: Using Deliberate Practice in Supervision, Training, and Independent Practice, Using Technology for Clinical Supervision: A Practical Handbook and authored, Deliberate Practice for Psychotherapists: A Guide to Improving Clinical Effectiveness. Dr. Rousmaniere provides clinical training and supervision to therapists around the world, with an emphasis on using deliberate practice to improve the effectiveness of clinical skill development.

Daryl Chow
(AU) ICCE Senior Associate

Daryl Chow, MA, Ph.D. (Psych) is a practicing psychologist at Henry Street Centre, Fremantle, and a senior psychologist at the Institute of Mental Health, Singapore. He is a senior associate and certified trainer with the International Center for Clinical Excellence (ICCE). Focused on providing effective service, he also devotes his time to workshops, consultations, writing, and research on the development of expertise and becoming highly effective psychotherapists. He is equally engaged in helping practitioners to accelerate improving their therapeutic effectiveness and improving client outcomes.

Randy Moss
(US) ICCE Certified Trainer

Randy Moss, PhD, a licensed psychologist for over 33 years, embraced the FIT treatment model in 2000, becoming one of the first certified FIT trainers. Engaged in implementation on national, state and local levels, while emphasizing best science and client-focused practice management/improvement, his private practice and his roles as CEO, program manager and clinical supervisor have given him insights into the challenges facing organizational implementation at all levels. Fun and humorous, he brings his extensive experience into each consultation assisting others in implementing FIT.